Showing posts with label Silver Sevens Casino. Show all posts
Showing posts with label Silver Sevens Casino. Show all posts

Saturday, December 21, 2013

Yet another example of apparent casino management stupidity

As each year draws to a close, I look through my American Casino Guide and Las Vegas Advisor coupon books for offers I want to use.  Most of the coupons in these books expire near the end of December. I try to take advantage of them throughout the year but, inevitably, there are a few that I must make a special effort to use in December.

One such coupon was a 'blackjack pays double" at Terrible's, which during the year changed ownership and is now the Silver Sevens (it's at Flamingo and Paradise, about a mile east of the Las Vegas Strip).

It has always been my experience with these coupons that when a casino changes ownership, the new regime accepts the coupon. Not this time.

I could understand this management decision if the coupon had been a free bet or even a match play, which doesn't require the customer to play more than one hand. But this coupon required the customer to buy in, sit down and play until a blackjack would appear, an average of about 15 minutes. I cannot see any way the casino could lose money on players on the whole using this coupon.

The coupon did accomplish one goal -- it got me into the casino, which had undergone some minor upgrading since the ownership change. But the way management handled the situation left a negative impression that wasn't overcome by anything else I saw. I doubt I'll set foot in the place again, unless and until the new ownership makes me an offer I can't refuse.