As each year draws to a close, I look through my American Casino Guide and Las Vegas Advisor coupon books for offers I want to use. Most of the coupons in these books expire near the end of December. I try to take advantage of them throughout the year but, inevitably, there are a few that I must make a special effort to use in December.
One such coupon was a 'blackjack pays double" at Terrible's, which during the year changed ownership and is now the Silver Sevens (it's at Flamingo and Paradise, about a mile east of the Las Vegas Strip).
It has always been my experience with these coupons that when a casino changes ownership, the new regime accepts the coupon. Not this time.
I could understand this management decision if the coupon had been a free bet or even a match play, which doesn't require the customer to play more than one hand. But this coupon required the customer to buy in, sit down and play until a blackjack would appear, an average of about 15 minutes. I cannot see any way the casino could lose money on players on the whole using this coupon.
The coupon did accomplish one goal -- it got me into the casino, which had undergone some minor upgrading since the ownership change. But the way management handled the situation left a negative impression that wasn't overcome by anything else I saw. I doubt I'll set foot in the place again, unless and until the new ownership makes me an offer I can't refuse.
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