In what is likely to become a public relations disaster for the company and possibly for the Las Vegas Strip as a whole, MGM Resorts International announced yesterday that it will start charging for parking this spring at its major resorts.
Resorts near MGM properties, including the Tropicana, Paris and Bally's and Caesars Palace, will probably have to start charging as a defensive move. If that happens, it will likely create a tipping point, and free parking on the Strip will be gone.
In a way it is suprising that this idea hasn't been attempted before as casino executives have tried, with a great deal of success, to wring profits out of operations that traditionally supported their casinos, such as restaurants, hotels and nightclubs.
And it's not unreasonable that people who come to, say, the Bellagio just to eye the fountain show and the conservatory should pay something, especially if their vehicles are occupying spaces that could be used by gamblers or diners or nightclub patrons. Further, it appears that MGM will allow some customers to park for free.
Still, this does not seem to be a good idea. Americans have an entitlement mentality about free parking, especially at places where they're expected to spend their money, such as shopping malls -- and casinos. But in Vegas, it's more than that. Many people drive to the city -- half of all visitors come from California -- and often are here for only a few days. They have their cars here anyway, and free parking helps them make the most of their time and money.
MGM also announced that it's going to build a new parking garage at the Excalibur, to serve the new sports arena, the adjacent park and commercial area, and the theater at the Monte Carlo. These are the kinds of attractions at which customers in other cities are used to paying for parking. It might have made sense and been widely accepted if MGM had limited parking fees to just this facility.
But MGM says it will charge for parking at all its Strip properties, except for self-parking at Circus Circus, where it will charge for valet parking. (Assuming customers will not want to tip as much, or at all, when they're paying a parking fee, this looks like an attempt by the company to steal from its valet parking employees.) It justifies these fees by promising improvements in parking facilities, incluing technology that will allow customers to check on availablity of spaces before they arrive and that will guide them to open spots.
Given the choice of this technology, and even enhanced lighting and signage (also promised), or free parking, I think I'd take ... let me think ... the free parking! In an online poll in the Review-Journal today 70 percent of respondents said they'd no longer go to the Strip if they had to pay for parking. (This is not a scientific poll.) But people don't like "resort fees" either, and the casino industry continues to get away with those.
If this parking policy sticks, I think the beneficiaries will be the big outlying casinos, from Sam's Town to the Golden Nugget to Red Rock Resort, I just got back from a trip on Southwest Airlines, and its magazine had an add for Station Casinos with a headline like "Strip blackjack pays 6 to 5. Our blackjack pays 3 to 2." Free parking will be another advantage they can advertise.
As someone who is part of the Vegas economy, it bothers me that one of the leading companies in the leading industry doesn't seem more concerned about ticking off customers, who enjoy more options for their gaming and entertainment dollars in other regions than ever before. Gaming is having trouble attracting younger patrons, and this policy is likely to keep some new customers out of the casinos because free parking apparently will have to be earned over tine through the players club.
My prediction is that MGM's newly announced policy won't stick, at least not without major modifications.
Showing posts with label Sam's Town. Show all posts
Showing posts with label Sam's Town. Show all posts
Saturday, January 16, 2016
Monday, March 19, 2012
When it's good to be old (or at least middle-aged)
Seniors days have long been a staple of locals' casinos marketing, but now is a particularly good time to be 50 or older if you're a gambler who lives in the Las Vegas area. Casinos are competing as heavily as I've seen in my nearly 5 years here for the weekday business of older customers.
These programs differ in details but their staples have been slot tournaments, dining discounts, point multipliers and drawings. Different casinos' programs may be better for some players than others. Here's a brief summary of what's offered. Essential information is often available on signs in the casinos and details can be obtained at the players' clubs.
Sam's Town offers a complete program on Thursdays comprising a $3,500 slot tournament, a $3,000 drawing, 5 times points on video poker and 7 times points on reels, half-price buffet and a free variety show. Low rollers with time on their hands might find value in the slot tournament. The formula for determing the long-term value of (or your average win in) such promotions is the total of prizes divided by the number of entries. In this case it's likely to be less than $5. Another consideration for some is the time it takes to play in the tournament plus the amount of time spent waiting to play. For higher rollers, the point multipliers and drawings can offer more value. Sam's Town recently has added a scaled-down Monday seniors day to compete with the new offering of its neighbor, the Eastside Cannery.
The Eastside Cannery's program, which runs from 10 a.m. to 10 p.m. Mondays, is unusual in that the qualifying age is 55, not 50. Enrollment at the players' club is required. Benefits are a 3 times point multiplier, half-price dining at selected restaurants and, after 300 base points are earned, a card swipe with prizes from $10 in free play to $1,000 in cash. Play on machines in the Classic Slots room does not qualify for the point multiplier.
The Palms also recently added a seniors program, on Thursdays, which includes dining and movie discounts and promotions. At least for now there are slot tournaments and drawings.
Station Casinos, including the Fiestas, have a $3,000 slot tournament at each property and half-price dining with payment in points until 6 p.m. Signs indicated that, as a special for this month, the program also includes a bonus point day, bringing points earned from the usual 3 per $1 coin-in to 10 for reels and 6 for video poker. Let's hope this "special" becomes a regular part of the program, as a point multiplier used to be. And, Stations, how about bringing back the drawings you used to have?
The M Resort has a drawing for seniors at 6 p.m. Tuesdays. The unusual thing about it is that you do not need to play, or activate your tickets, on Tuesday, and you need not be present to win. Tickets can be earned any day of the week and must be activated at a kiosk on the day earned. The winners' names are posted shortly after 6 and all prizes must be claimed at the satellite rewards center by 7 p.m.
The Silverton has two seniors drawings on Monday. Tickets must be earned that day but prizes can be picked up until 6 p.m. Tuesday. There are 50 winners in each drawing, and each winner gets a minimum of $50 and maximum of $500. A player may win twice each week, once in each drawing. Although the prizes are modest (expect $50 most of the time), it appears that this promotion offers an unusually good chance of winning something.
The Gold Coast recently cut the point multiplier on video poker for its Monday seniors day from 5 times to 4 times, but that's still a good deal given that casinos' inventory of strong games. Reel players get 10 times points. A maximum of 10,000 points on video poker and 100,000 points on reels are eligible for promotional multipliers at the Gold Coast. Seniors day there also includes a bingo special and a small video poker tournament.
The Orleans offers 7 times points and a card swipe after earning 50 base points, both from 7 a.m. to 7 p.m. Tuesdays. My prizes from the card swipe have included two dinner buffets, two ticket to Big Al's Comedy Club, 5,000 points and 10,000 points. The great things about this swipe are that, opposed to the slot tournaments and drawings at other casinos, almost no time is involved in participating and everyone wins something.
South Point this month added a $5,200 slot tournament for seniors from 10 a.m. to 4 p.m. Thursdays. This is a relative large prize pool and the tournament could be attractive to more players than those at Stations and Sam's Town, depending on how many people participate.
In addition to gambling- and dining-related promotions, some seniors days include movie ticket specials. Often the qualifying age for these is 60.
A few tips regarding casino seniors programs: As with any casino promotion, these may be altered or discontinued at any time. Most if not all require that you be enrolled in the program, not just that you have a players card and meet the age requirement. Many will put a small sticker on your players card showing that you qualify for discounts and other offers. Beware of time time limits and other restrictions on promotions. This information should be available at the players club.
These programs differ in details but their staples have been slot tournaments, dining discounts, point multipliers and drawings. Different casinos' programs may be better for some players than others. Here's a brief summary of what's offered. Essential information is often available on signs in the casinos and details can be obtained at the players' clubs.
Sam's Town offers a complete program on Thursdays comprising a $3,500 slot tournament, a $3,000 drawing, 5 times points on video poker and 7 times points on reels, half-price buffet and a free variety show. Low rollers with time on their hands might find value in the slot tournament. The formula for determing the long-term value of (or your average win in) such promotions is the total of prizes divided by the number of entries. In this case it's likely to be less than $5. Another consideration for some is the time it takes to play in the tournament plus the amount of time spent waiting to play. For higher rollers, the point multipliers and drawings can offer more value. Sam's Town recently has added a scaled-down Monday seniors day to compete with the new offering of its neighbor, the Eastside Cannery.
The Eastside Cannery's program, which runs from 10 a.m. to 10 p.m. Mondays, is unusual in that the qualifying age is 55, not 50. Enrollment at the players' club is required. Benefits are a 3 times point multiplier, half-price dining at selected restaurants and, after 300 base points are earned, a card swipe with prizes from $10 in free play to $1,000 in cash. Play on machines in the Classic Slots room does not qualify for the point multiplier.
The Palms also recently added a seniors program, on Thursdays, which includes dining and movie discounts and promotions. At least for now there are slot tournaments and drawings.
Station Casinos, including the Fiestas, have a $3,000 slot tournament at each property and half-price dining with payment in points until 6 p.m. Signs indicated that, as a special for this month, the program also includes a bonus point day, bringing points earned from the usual 3 per $1 coin-in to 10 for reels and 6 for video poker. Let's hope this "special" becomes a regular part of the program, as a point multiplier used to be. And, Stations, how about bringing back the drawings you used to have?
The M Resort has a drawing for seniors at 6 p.m. Tuesdays. The unusual thing about it is that you do not need to play, or activate your tickets, on Tuesday, and you need not be present to win. Tickets can be earned any day of the week and must be activated at a kiosk on the day earned. The winners' names are posted shortly after 6 and all prizes must be claimed at the satellite rewards center by 7 p.m.
The Silverton has two seniors drawings on Monday. Tickets must be earned that day but prizes can be picked up until 6 p.m. Tuesday. There are 50 winners in each drawing, and each winner gets a minimum of $50 and maximum of $500. A player may win twice each week, once in each drawing. Although the prizes are modest (expect $50 most of the time), it appears that this promotion offers an unusually good chance of winning something.
The Gold Coast recently cut the point multiplier on video poker for its Monday seniors day from 5 times to 4 times, but that's still a good deal given that casinos' inventory of strong games. Reel players get 10 times points. A maximum of 10,000 points on video poker and 100,000 points on reels are eligible for promotional multipliers at the Gold Coast. Seniors day there also includes a bingo special and a small video poker tournament.
The Orleans offers 7 times points and a card swipe after earning 50 base points, both from 7 a.m. to 7 p.m. Tuesdays. My prizes from the card swipe have included two dinner buffets, two ticket to Big Al's Comedy Club, 5,000 points and 10,000 points. The great things about this swipe are that, opposed to the slot tournaments and drawings at other casinos, almost no time is involved in participating and everyone wins something.
South Point this month added a $5,200 slot tournament for seniors from 10 a.m. to 4 p.m. Thursdays. This is a relative large prize pool and the tournament could be attractive to more players than those at Stations and Sam's Town, depending on how many people participate.
In addition to gambling- and dining-related promotions, some seniors days include movie ticket specials. Often the qualifying age for these is 60.
A few tips regarding casino seniors programs: As with any casino promotion, these may be altered or discontinued at any time. Most if not all require that you be enrolled in the program, not just that you have a players card and meet the age requirement. Many will put a small sticker on your players card showing that you qualify for discounts and other offers. Beware of time time limits and other restrictions on promotions. This information should be available at the players club.
Sunday, April 25, 2010
South Point: Best video poker?
Part of my definition of good VP is lots of games with a long-term return to the skilled player of above 99.5, and South Point passes this test with ease. In particular, the casino is full of 16/10 "not so ugly deuces" in a variety of denominations, a game that returns 99.73 percent. With South Point's strong slot club, these games are break-even for skilled players without point multipliers or other considerations such mailers.
But many players want the opportunity to beat the casino on a cash basis by playing games with a 100-plus percent return. Numerous casinos have such games, which include full pay versions of deuces wild, double bonus, double double bonus and joker poker. I think the best casino for video poker would have at least some "positive" games, at quarter, 50 cent and dollar denominations. To the best of my knowledge, South Point no longer has any positive video poker.
Another consideration for me and many other video poker players is the availability of progressives with decent pay tables. A progressive is a video poker (or slot) machine or group of machines from which a percentage of the players' coin in goes to fund one or more jackpots. You've probably seen groups of machines with a sign above them with a dollar amount, or a sign above a bar with a dollar amount, representing a progressive jackpot.
My wife and I did a sweep of South Point for progessives a few months ago and while we found a fair number of progressives, all the games we checked had pay tables that we consider unplayable (anything much below 99 percent return). This is common with progressives; because part of the money going into the machines is siphoned off to fund the jackpot, the casino makes it up with a bad pay table. The best casinos for progressives put them on games that give players a chance to hold on to enough of their money to survive between royals.
The Palms is famous for its progressives on positive games, including full pay deuces wild. Unfortunately, the jackpot on this group of machines near the main entrance to the casino now accrues quite slowly, and the amount rarely reaches $1,100 and is often just a few dollars above the standard $1,000 for a quarters-game royal. Still, it's a highly positive game and you get full slot club points for playing it, making it one of the best deals in town. The Palms also has a progessive on $1 10/7 double bonus with jackpots not just on the royal, but also on the straight flush and "quads." Another fabulous opportunity. Downtown, the Four Queens has a $1 10/7 double bonus progressive. I'm sure there are more.
In judging which casino has the "best" video poker, other players might take into account which has the latest or most exotic games. This isn't my thing so I can't be of much help here. And, as with blackjack, a place that offers good games for high rollers ($1 and up video poker players) might not be so good to to the little guys. And those who play a particular game of family of games may find better tables and a wider choice of denominations at some casinos rather than others.
So it's hard to say which one casino is best for all video poker players. South Point certainly is good for many, but not for those who want to play a positive game or a progressive with a decent pay table.
Wednesday, January 20, 2010
It's raining in Vegas -- and in Sam's Town
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